Delete your account and data

You can delete your account, a child’s profile or the whole family yourself, in the app’s Settings. This is what each one deletes and what stays.

Delete your account in the app

  1. Open Taskić and go to Settings.
  2. Tap “Delete account”.
  3. Check what will happen to each of your families, then tap “Delete account” and confirm.

Before anything is deleted, the screen shows what happens to each family you’re in:

  • A family where you’re the only parent is deleted with everything in it, the children’s accounts too, the same as deleting the whole family.
  • Any other family you simply leave. It goes on without you, and its points history and weekly summaries keep your nickname, so the family’s totals still add up.

Then your account itself is deleted: your sign-in (email, name and sign-in method), your profile photo and your phones’ push tokens. If you signed in with Apple and delete the account on an iPhone, Taskić asks you to confirm with your Apple Account, so that your Sign in with Apple tokens are revoked too. On an Android phone it can’t, so afterwards you can remove Taskić from Sign in with Apple in your Apple Account settings, on an iPhone, a Mac or at account.apple.com.

Deleting starts right away and is done within a few minutes. It can’t be undone. If a family should go on without you, first invite another adult as a parent, and you’ll leave the family instead of deleting it. To keep a copy of a family’s data, a parent can export it first: Settings, under Family, “Export family data”.

If you pay for Taskić Pro, cancel it in the store you bought it in: on iPhone in Settings (your name, then Subscriptions), on Android in Google Play (Profile, then Payments & subscriptions, then Subscriptions). Deleting your account or a family doesn’t stop the App Store or Google Play from billing you.

Delete a child’s profile and data

  1. Open Taskić on a parent’s phone and go to Settings.
  2. Tap the child.
  3. Tap “Delete profile and data” and confirm.

This deletes, right away:

  • the child’s profile and sign-in
  • their open tasks and reward requests
  • their photos
  • the push tokens of their phones

What stays is the family’s history, not the child’s profile: the points history and weekly summaries keep the child’s nickname and points entries, so the family’s totals still add up. Tasks that were already approved or missed, and their proof photos, are deleted on the usual schedule in the privacy policy. Deleting a profile can’t be undone.

“Remove from the family” is different: it only ends the child’s access, and their data stays in the family.

Delete the whole family

  1. Open Taskić on a parent’s phone and go to Settings.
  2. Tap “Delete family”.
  3. Type the family’s name to confirm, and tap “Delete family forever”.

This deletes the family for every member, along with:

  • all tasks and the points history
  • rewards and reward requests
  • goals, weekly summaries and family recaps
  • all photos
  • the children’s profiles, their accounts and their sign-ins

Adult members keep their own accounts and their other families. Deleting a family can’t be undone.

If you can’t open the app

Write to support@taskic.app from your account’s email address, with the subject “Delete my account”. We delete the account as described above within 30 days and confirm by email.

A parent can ask us the same way to delete the data of a child they already removed from the family.